Last updated 27 August 2026
Email us within 3 days of buying and you get your money back. After 3 days, sales are final. Write to hello@howtoship.today from the address you paid with, and that is the whole process. We will not ask you to justify it.
This is a PDF, and a short one. Once you have opened it you have the whole thing — there is no way to un-read it and no way for us to take it back. 3 days is long enough to open the file, read enough to know whether it is what you expected, and change your mind. It is not long enough to read it, use it, and then ask for it free.
Within the window you do not need to delete the file or prove anything. If it was not what you expected, say so and the payment goes back.
Refunds are issued through Dodo Payments, the merchant of record who took the payment. We process them as soon as we see the email; the money typically reaches your statement within five to ten business days, depending on your bank.
A refunded order’s download link stops working. That is automatic, and it is the only thing a refund changes on our side.
The same guide is sold from the footer of parkbid.lol, which we also operate. If you bought it in both places, tell us and we will refund one of them — that is not a purchase anyone meant to make, so the 3-day window does not apply to it.
If the problem is that the email never arrived, or the link expired, you probably want a working copy rather than your money back. Email the same address and you will get a fresh link — no time limit on that, and it does not use up your refund window.
Please email before disputing a charge with your bank. A dispute costs us a fee on top of the refund and takes months, and inside the window you will have your money faster by simply asking.