Last updated 27 August 2026
Email us within 14 days and you get your money back. We will not ask why. Write to hello@howtoship.today from the address you paid with, and that is the whole process.
This is a PDF. Once you have read it we cannot take it back, so a refund policy on a digital file is really just a statement about how the seller intends to behave. Ours is that a guide which did not help you is not money we want to keep.
You do not need to delete the file or prove anything. If it was not useful, say so and the payment goes back.
Refunds are issued through Dodo Payments, the merchant of record who took the payment. We process them as soon as we see the email; the money typically reaches your statement within five to ten business days, depending on your bank.
A refunded order’s download link stops working. That is automatic, and it is the only thing a refund changes on our side.
The same guide is sold from the footer of parkbid.lol, which we also operate. If you bought it in both places, tell us and we will refund one of them — that is not a purchase anyone meant to make, and the 14-day window does not apply to it.
If the problem is that the email never arrived, or the link expired, you probably want a working copy rather than your money back. Email the same address and you will get a fresh link — no time limit on that, and it does not use up your refund window.
Please email before disputing a charge with your bank. A dispute costs us a fee on top of the refund and takes months, and you will have your money faster by asking. We have never refused a refund request.